Monday, April 9, 2018
Ride-share companies Lyft and Uber have introduced a new “Rematch” program at Memphis International Airport (MEM) that is designed to reduce wait times and provide drivers with more flexibility.
Rematch allows drivers to accept ride requests immediately after dropping off a customer. Previously, drivers were required to return to the airport’s cell phone lot after drop-off, and be placed in a queue for ride requests. Now, the ride-share companies will notify drivers of pick-up requests at the time of drop-off, allowing for quicker service for Lyft and Uber customers, more convenience for drivers, and reduction of curbside and road congestion.