COVID-19 (coronavirus) and MEM
Flying Healthy at MEM
Inside the terminal:
- Wearing masks is recommended throughout the airport.
- Most if not all airlines are requiring them to board. Passengers are encouraged to bring their own facial coverings to the airport.
- Ridesharing companies Uber and Lyft now require both drivers & passengers to wear face masks during trips.
For more details, see these links:
- Floor markings are in place which illustrate the recommended 6' distancing between passengers.
- Airlines are determining their own policies for changes during flights.
- Businesses and airlines are installing Plexiglas at counters as an extra measure of protection.
TSA Checkpoint update:
Uber / Lyft Update
Ridesharing companies Uber and Lyft are now requiring both drivers and passengers to wear face masks during trips. For more, see these links:
Despite the pandemic, airlines have continued to operate at MEM. However, passenger activity has decreased significantly, and as a result, airlines have reduced service to many markets. While airlines are expected to restore certain routes as we move into the summer and traffic increases, schedules are very fluid and subject to change. Passengers should contact their airline directly about any changes and developments to their schedule. Airlines rather than the airport handle all aspects of ticketing and scheduling.
See the links below for our airline partners' COVID-19 updates:
Each airline has implemented different procedures in response to COVID-19, such as plexiglass shields at ticketing counters, seating adjustments, and mask requirements for boarding aircraft. Check with your airline for more information. Airline contact information and COVID-19 updates can be found at https://flymemphis.com/airlines-at-mem. Check flight status at https://bit.ly/MEMflights.
MEM maintaining increased cleaning and sanitation efforts
- MEM continues to maintain enhanced cleaning and sanitation of high contact areas, including the gate areas and the security checkpoint.
- Airport restaurant and retail vendors have taken additional cleaning and sanitation steps as well.
- Hand sanitizer dispensers can be found throughout both the A and C concourses.
Rental Car Offices
C Checkpoint Temporarily Closed
All checkpoint operations are currently taking place through the B checkpoint, which has the largest capacity and the most lanes. TSA has indicated that this is best allocation of their resources and most efficient way of managing checkpoint operations. The C checkpoint will be available for reactivation if necessary.
Due to the significant decrease in passenger traffic, HMS Host (food/beverage), Paradies (retail stores) and Delta Air Lines (SkyClub) have made the following operational adjustments:
- River City News and Gift: Open 6am to 2pm
- Starbucks: Closed
- Maggie O’Shea’s: Closed
- PGA Tour Shop: Closed
- Starbucks: Closed
- Urban Market: Closed
- River City News and Gifts: Open, Closes at 7pm
- Delta Air Lines Sky Club: Temporarily Closed
- Home Team Sports Bar & Grill: Closed
- CNBC News and Gifts: Closed
- River City News and Gifts: Open
- Neely’s Interstate BBQ: Adjusted Hours: 4:30 a.m. - 9:00 a.m.
- Blue Moon Tap Room: Closed
- Moe’s Southwest Grill: Closed
- Starbucks: Closed
- Lenny’s Sub Shop: Closed
- Runway 901: Closed
- River City News and Gifts: Open 6am- 2pm
- Torn Basil: Closed
- River City News and Gifts Kiosk: Closed
Oversized vehicle parking closed
The oversized vehicle parking lot is currently closed.
MEM continues to monitor the ongoing developments with COVID-19 (coronavirus). The airport continues to follow the guidance of the Centers for Disease Control and the Shelby County Health Department. Passengers can get more information about prevention at https://www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html. The CDC also has additional information for travelers at https://www.cdc.gov/travel.